Privacy and Cookie Policy

Better Life LLC (“Better Life”), a member of the Easa Saleh Al Gurg Group (“ESAG”), is committed to protecting your privacy online.

Introduction

This privacy policy (“Policy”) discloses the privacy practices for www.betterlife.ae (“Website”) and outlines in which manner personal data of the users (“Customers”) is collected, stored, disclosed and secured against misuse by Better Life (“Better Life”). It further identifies how Customers can correct any inaccuracies in the information provided.

For the purpose of this Policy “personal information” shall mean information that can be associated with a specific person and can be used to identify that person.

By using the Website, Customers consent to the collection and use of Customer’s personal information in line with this Policy.

Better Life reserves the right to revise this Policy at any time as it sees fit without any notice, and by using this Website Customer is expected to review this Policy on a regular basis.

Information Collection, Use, and Sharing

Better Life collects personal information such as Customer’s name, address, email address, phone number, date of birth, etc. which Customer provides to Better Life through the use of the Website e.g. when Customer creates an customer account with Better Life or when Customer purchases products as a guest.

Better Life collects personal information to be able to carry out Customer’s, for billing purposes, for announcements or to update Customer on Better Life’s products. If Customer does not wish to be on Better Life’s mailing list, Customer has the option to opt out.

Better Life is the sole owner of the information collected through this Website and Better Life will not disclose or transfer Customer’s personal information to any third parties except as outlined in this Policy. Better Life reserves the right to disclose or transfer Customer’s personal information under the following conditions.

• Upon consent of the Customer to do so.
• Better Life believes that it is necessary to do so in order to respond to any claims.
• Better Life believes that it is necessary to do so in order to comply with the law, legal processes, or authorities.
• Better Life believes that it is necessary to do so in order to protect the rights, property, interests, or safety of Better Life, its employees, its users, or the public.

Your Access to Information

Customer can request at any time access, correction, or deletion of his/her personal information by contacting Better Life through the Website.

Security

Better Life takes appropriate precautions to protect Customer’s information. When Customer submits sensitive information via the Website, Customer’s information is protected both online and offline.

Wherever Better Life collects sensitive information (such as credit card data) that information is encrypted and transmitted to Better Life in a secure way. Customer may verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Website.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which Better Life store personally identifiable information are kept in a secure environment.

Cookie

Better Life uses cookies in this Website, small text files with information on your navigation in this site whose principal objective is to improve your experience in the website. By accepting this Policy, Customer consents to the use of the cookies used in this Website. Customer may refuse to accept cookies by activating the setting on its browser which allows Customer to refuse the setting of cookies. However, if Customer selects this setting, Customer may be unable to access certain parts of the Website or unable to avail Better Life’s services. Unless Customer has adjusted its browser setting so that it will refuse cookies, Better Life’s system will issue cookies when Customer logs on to the Website.

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.